Description
Our Angels program is a mutually beneficial partnership for folks who want to be more involved with the Fit4Dance community. The benefit for those individuals selected is free classes, discounts on some workshops, and retail, in exchange for supporting our studio in a diversity of ways such as customer service, organization and maintaining the Fit4Dance space so that it is clean and inviting. The energy and enthusiasm that you bring helps to maintain the celebratory and inclusive spirit that Fit4Dance embodies.
Our program is for those who are passionate about our community and want to be more involved. Each Angel selected will be an important ingredient in creating the Fit4Dance environment and experience with every student. The Fit4Dance Angel family strives to cultivate a culture of inclusion, safety and celebration through client interaction.
Responsibilities
Our Angels are involved in various tasks including but not limited to:
Front Desk duties
customer service in person and by phone
cleaning and preparing studios for classes and events
Supporting the studio at special events
a variety of other administrative tasks as needed.
To become an angel, you must possess
Commitment:
We depend on your commitment to ensure a clean and welcoming space. This means that you are expected to arrive on time and never skip a shift. If you can’t come in for a good reason (sick, away), then it is up to you to cover your shift. Therefore, only apply if you are willing to commit to a minimum 6-month period.
Inclusive and Welcoming:
You are responsible for welcoming and checking in all guests. You are also the first face clients seen when they come in. A positive attitude and personal commitment to inclusivity and cultivating safer spaces is a must. Understanding and knowing our pricing options and staying up to date on retail is crucial.
Cultivating Community:
As an Angel, you are part of the team and part of our studio. We ask our Karmis to be an active part of this community by enhancing the friendly dynamic within the studio and spreading the word about our offerings within the community.
Cleanliness:
You need an eye for detail and a passion for cleanliness! One of an Angel’s main responsibilities is to keep all spaces tidy and organized.
Comfort with Technology
Angels at Fit4Dance are responsible for working with our MindBody Online (MBO) system to check students into class and to resolve client issues or to pass along complete information for the owner to follow up on. There may be classes where there are a lot of students signed up, all of whom need to get signed in. A seamless use of the MindBody app is important for a smooth transition into class.
Empathetic
Angels are the start of the Fit4Dance relationship with new clients. We want you to start conversations about how clients found out about Fit4Dance as well as their intentions and hopes in taking classes. Angels must be a listening ear to clients and be open to listening to concerns and addressing inquiries as they arise.