CANCELLATION AND REFUND POLICY
IN-STUDIO CLASSES
Cancellations for all in studio classes must be made at least 12 hours before the start of class. Students that do not attend the class will not receive a refund or credit.
All cancellations may be made on Mindbody, the Fit4Dance App, via voicemail 347.921.2404, or via email to info@fit4dancenyc.com before the class start time. Fit4Dance is committed to keeping our community safe. If a student is feeling ill or experiencing any COVID-19 symptoms please email info@fit4dancenyc.com in order to cancel or reschedule a class.
Fit4Dance reserves the right to cancel a class should the class have an enrollment of less than five students. Students will be notified at least 3 hours prior to the start of class if there is a cancellation. Please make sure your contact information is up to date when you register for classes. If Fit4Dance cancels a class due to low enrollment, the student will receive a credit to their account. No refund will be given.
COVID-19 Refund Policy
In the event of studio closure due to COVID-19, Fit4Dance will continue programming online. No refunds will be given for programming changes due to COVID-19 such as, but not limited to travel restrictions, classes shifted from In-Studio to Online distance learning, substitute teachers, and any school closure due to a positive test result.
If Fit4Dance must cancel classes due to COVID-19, we will issue credit for future classes. No refunds will be given.
MAKEUP POLICY DUE TO INTERNET ISSUES
Internet Issues on Fit4Dance Side: If the teacher has problems with internet connectivity issues more than twice and cannot make up time by adding additional time at the end of the class, a credit will be awarded for that single class to the student’s MindBody account for future use.
Internet Issues on the student side: If you have signed up and paid for a class, but cannot attend due to bad internet connection, we will offer you a credit to reschedule the class. If your internet connection drops during a class more than twice and you cannot complete class, please notify us at info@fit4dancenyc.com and we will offer a class credit.
PLEASE NOTE: If a student attends 15 minutes or more of a class no class credit will be given
